Rabibi

Support

Effective November 8, 2026

Getting started

Set your quit date and usual habits to follow smoke-free time and estimates of cigarettes avoided and money saved. No app account is needed. Daily check-ins and basic bunny companionship are free. Each of the four tools and new diary recording has a separate first free experience; continued use requires active, verified Rabibi Plus. Existing diary entries remain readable.

Purchases, management and refunds

Plus has monthly, annual and quarterly auto-renewing subscriptions. An eligible seven-day trial on the trial annual plan renews at the displayed annual price. Apple confirms regional prices, currency, charges and renewal terms. Restore valid purchases from the app with the same Apple account. Manage or cancel through Apple Subscriptions at least 24 hours before the trial or current period ends to avoid renewal. Erasing app data does not cancel a subscription. Apple handles refund requests; approval depends on Apple’s rules and applicable law.

Records, cards and reminders

Records and generated JourneyCards are kept locally; iOS backups follow your system settings. You can erase app-owned records in settings. Exported cards and external copies need separate deletion. Reminders are optional; check iPhone notification settings if they do not appear. Read the privacy page for details.

Contact and feedback

Email [email protected] with your app version, iOS version and a short explanation. Attach a screenshot only if useful and remove private information. The app’s Feedback screen opens the iOS share sheet only when you choose to share; drafting text alone does not send it to us. Choose your mail app and this address to contact support. This is not emergency care; for urgent symptoms seek local medical help.